ToyotaCare and ToyotaCare Plus Features and Differences in Frankfort, KY
When purchasing a new Toyota, buyers receive complimentary maintenance coverage through ToyotaCare and ToyotaCare Plus. We at Frankfort Toyota would like to explain how these two programs differ and what each one provides.
What ToyotaCare Includes
ToyotaCare is Toyota's factory-scheduled maintenance plan that comes standard with every new Toyota vehicle. The program covers two years or 25,000 miles of complimentary maintenance1, whichever comes first. This baseline coverage begins on the vehicle's in-service date. The maintenance services included under ToyotaCare cover routine care items specified in the vehicle's scheduled maintenance guide. This typically includes oil and filter changes, tire rotations, multi-point vehicle inspections, and fluid level checks and adjustments. The program ensures that new Toyota owners can maintain their vehicles according to factory specifications without out-of-pocket costs during the initial coverage period. ToyotaCare also includes 24-hour Roadside Assistance for two years with unlimited mileage2, so you’ll rarely be stranded on your own in Frankfort. This Roadside Assistance provides help with situations like lockouts, flat tires, dead batteries, fuel delivery, and towing to the nearest Toyota dealership if needed.
What ToyotaCare Plus Adds
ToyotaCare Plus is an optional, purchasable extension that you can receive from Frankfort Toyota builds upon the standard ToyotaCare coverage. Vehicle owners can buy this program to extend their maintenance coverage beyond the initial two-year period. The program is available in several different coverage lengths, allowing buyers to choose plans that extend coverage up to five years or 75,000 miles, depending on their selection2. Some dealerships may offer additional plan variations depending on the vehicle and market. Like the standard program, ToyotaCare Plus covers factory-scheduled maintenance services, including oil changes, tire rotations, and inspections, allowing your Route 60 ventures to run smoothly. The extended roadside assistance continues for the duration of the plan, providing the same services as the complimentary coverage period.
Key Differences Between the Programs
The primary distinction is that ToyotaCare is complimentary and included with every new Toyota purchase, while ToyotaCare Plus requires an additional purchase. ToyotaCare Plus essentially extends the timeline and mileage limits of the included coverage. Another difference lies in when you can purchase the coverage. ToyotaCare Plus must typically be purchased either at the time of vehicle sale or before the standard ToyotaCare coverage expires. Once the factory coverage has lapsed, the option to add ToyotaCare Plus may no longer be available. The cost of ToyotaCare Plus varies based on the vehicle model, the selected coverage duration, and the dealership. Prices can differ between locations and may be negotiable as part of the overall vehicle purchase.
Making the Decision
Whether ToyotaCare Plus represents a worthwhile investment depends on individual circumstances. Drivers who plan to keep their Toyota for many years for countless trips to Juniper Hill Park, and want predictable maintenance costs might find value in extending their coverage. The program can simplify budgeting by covering routine maintenance expenses that would otherwise be paid separately. However, some vehicle owners may prefer to handle maintenance independently after the complimentary period ends, especially if they have access to independent mechanics or prefer different service intervals. The decision often comes down to personal preference regarding convenience, service location options, and financial planning. Both programs require that maintenance be performed at authorized Toyota dealerships to remain valid. Owners should review their vehicle's specific maintenance schedule and the terms of each program, as coverage details can vary by model year and vehicle type. Understanding these differences helps Toyota owners make informed decisions about their vehicle maintenance coverage. Contact us today if you have any more questions!
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Testimonials
“ Skeet Tuttle is wonderful to work with! ”
“ Great experience, speak with Brandon Hall. He will get you taken care of! They accept all of Toyota employee discounts as well, VSPP + TDrive ”
“ Shout out to Chris Stewart for making buying my tacoma a pleasant experience. He was very helpful even the deal was made. Thank you! ”
“ Steve Tewell was the nicest most fun salesman I have had the pleasure of dealing with. It was an easy process getting my wife a new vehicle. I would highly recommend Frankfort Toyota. ”
“ Amazing dealership! Easy to work with from the beginning. Very professional. We worked with Trieal. ”
“ Steve Tewell was the nicest car salesman I have ever dealt with!! He was so sweet and never pushed me at all to buy anything. He left everything up to us. I highly recommend him and Frankfort Toyota. Everyone was super nice!! ”
“ Brandon Hall did an excellent job ! We wanted a hybrid and he worked us through several different models before we found the one we wanted! He communicated well, the differences between models and as a former Toyota team member, he knew a lot more about different models than most dealers ! We ended up with a 2024 Venza Hybird and couldn’t be happier! Thanks for a great experience Brandon! ”
“ Brandon took the time to find the right car that my wife loved. Great buying experience, ”
“ Sales associates went above and beyond to provide friendly service and detailed information about the process of purchasing our automobile. I would definitely recommend this dealership to a family member or friend. ”
What a great experience from start to finish!
“ What a great experience from start to finish! I made the drive from Cincinnati after they helped track down the exact vehicle I’d been searching for—something none of my local dealerships could do—and it was absolutely worth it. Chris Stewart was fantastic to work with. Friendly, patient, and incredibly knowledgeable, he took the time to answer all my questions, kept me in the loop throughout the process, and went above and beyond by walking me through all the features of my new RAV4 Woodland after the purchase. That extra attention really made a difference. Dana in finance was just as impressive—quick, transparent, and easy to work with. Honest pricing, a laid-back atmosphere, and a team that truly cares about the customer experience. It’s easy to see why this dealership has such an outstanding reputation. Big thanks to the whole team at Frankfort Toyota—and especially to Chris for making it such a smooth and enjoyable process! ”
“ He did great and amazing work on helping me out with my two different cars really Appreciate your hard work and helping me out ”
“ I can’t say enough good things about our experience with buying our truck from Frankfort Toyota. It is important to be able to trust who you are working with when making such a large purchase and that was our experience with working with Frankfort Toyota! We are from out of state and Felicia our sales person made the process so easy! She communicated with us a few times of day. She would FaceTime with us and virtually show the truck. She went above and beyond helping us throughout the whole process. She personalized the experience for us. I had mention how ladybugs are special to me and when truck was delivered the keys were handed over with a ladybug keychain. I highly recommended buying your car/suv/truck from Frankfort Toyota! ”
“ Billy O as always was the best to work with! Highly recommend! ”
“ I highly recommend choosing Frankfort Toyota for your next vehicle. Steve was amazing to work with, he treated me with kindness and respect from the moment I arrived. He was very knowledgeable, answering all my questions honestly, and helped me find the exact truck I was looking for. Steve, Mike, and Elvis worked together with me to ensure I got everything I wanted at a very competitive price. From the moment I walked in the door until I drove off the lot in my new truck I had a wonderful buying experience, and never once felt pressured or manipulated. They seem to have a family atmosphere among their employees and also treated me like family. If I could give them 6 stars I would! ”
“ Chris Stewart was patient. He listened before answering my questions. He was very thorough and provided facts about the vehicles that I was looking at versus his opinion. I highly recommend anyone to go see Chris at Frankfort Toyota. ”
I thoroughly enjoyed my experience with Frankfort Toyota.
“ I thoroughly enjoyed my experience with Frankfort Toyota. Chris Stewart provided exceptional customer service and I really enjoyed my experience. ”
I highly recommend this dealership.
“ I highly recommend this dealership. Chris Stewart was patient with me. I was able to ask as many questions that I wanted. He never tried to push a certain vehicle on me. He listened to what I was looking for, and he allowed me to test drive those vehicles. Chris was able to present facts about each vehicle that I was looking at. He presented the pros and the cons. He didn't try to put me in a vehicle that was out of my price range either. Great customer service. ”
“ Danny Robert’s is a great salesman. He was upfront with us and worked to get us the 2026 RAV 4 we wanted. My wife and I did an online build that had several specific features. Danny worked to get this delivered and kept us informed through the build process. I would highly recommend him. Courteous, seasoned and professional. If you are in the market for a Toyota he is your man. We ❤️ our new RAV 4! ”
Had an uneventful purchasing experience, which is an
“ Had an uneventful purchasing experience, which is an accomplishment. Greg was good to work with and very accommodating. ”
Greg Woods did a great job finding the exact car that I
“ Greg Woods did a great job finding the exact car that I wanted, and it was came in and minimum amount of time. He also did a great job on explaining how the car worked cause it was a little different than what I usually had. ”
Very friendly, extremely courteous, got fair deal on
“ Very friendly, extremely courteous, got fair deal on trade-in, no hidden costs. Paper work super easy, just a pleasant experience ”
By far the easiest dealership to work with and it’s
“ By far the easiest dealership to work with and it’s clean. Will come back ”
“ We had a very nice experience buying our car with Chris at Frankfort Toyota. It was low-stress and we were able to negotiate a price that we were comfortable with. Chris was respectful of our time and made sure we were done with the process in a timely manner. We would definitely reach out to him again for future car purchases. ”
Very welcoming, low pressure environment.
“ Very welcoming, low pressure environment. All of our questions were answered and we didn't feel like Greg was leading us in a direction we weren't interested in. He will be the first person I call when we are in the market for our next car. ”
This review is for Steve Tewell he did a fantastic job
“ This review is for Steve Tewell he did a fantastic job finding a vehicle for us ”
“ My experience with buying a car here at Frankfort Toyota was perfect! Brandon put my car shopping at ease with his knowledge of the Toyota product, his patients, and also, not trying to force me into something I didn't want. I'll most definitely buy from Frankfort Toyota again! ”
“ If you’re searching for a vehicle, you definitely should go see Brandon Hall for a great, no pressure, hassle-free experience! ”
“ great experience in buying my first car! brandon hall was amazing! ”
“ Best place ever to buy a car! Our salesman, Steve Tewell, took great care of us. Dana in finance was also wonderful as well as Mike Tewell. We are treated like family and had a great experience. ”
“ Made the process simple and so enjoyable. Steve Tewell is the best. Love this dealership? ”
“ If you need a good vehicle head to Toyota in Frankfort we work with Eli Shepherd. He never push us to get a vehicle and he was very patient. He answer all the questions and explained different vehicles to us. So we could find the right fit for our family. Thanks again ”
This is second vehicle that I have bought from Greg.
“ This is second vehicle that I have bought from Greg. Greg is a phenomenal sales person. He is kind, courteous, and just a great person. We will always buy from him and I recommend everyone I know that is in the market for a vehicle (new or used) to Greg. ”
Steve did a great job finding us the vehicle we wanted.
“ Steve did a great job finding us the vehicle we wanted. he is very friendly and professional. This was the second vehicle we bought from him and we would recommend him ”
“ This is my second and final purchase from Frankfort Toyota because I just bought my retirement car. A 2026 RAV4. Eli was so good with me while I was putting in my request for my dream car. It’s beautiful. Thank you Eli for the everything you did for me. I am thankful for the opportunity to deal with a dealership that is so willing to help me and assist any of there customers. Thanks Eli! ”
“ Great service. Skeet has taken amazing care of me and my in-laws for years. ”
“ Best Toyota dealership around! Eli and Tree worked very hard to get the deal for me and I love my new Camry! ”
“ Awesome guys. Great service. ”
Felicia Wilson was amazing to work with!
“ Felicia Wilson was amazing to work with! Top notch professional. Dealership made it very easy and everyone was exceptionally accommodating. ”
“ Billy was very professional and answered all our questions. He was not pushy in trying to make a sale. Everyone there at Frankfort Toyota were very nice. ”
“ Working with Eli was great! ”
“ Brandon hall was an excellent sales man!!! Helped me with everything really nice and honest!! Thank you Brandon!!!! ”
1. ToyotaCare covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first, and 24/7 Roadside Assistance is for 2 years/unlimited mileage (note: ToyotaCare for Mirai is 3 years/35,000 miles and Roadside Assistance for Mirai, bZ, bZ4X, Prius, Prius Prime and Prius Plug-in Hybrid is 3 years/unlimited mileage). Roadside Assistance does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Available in the continental U.S. and Canada. See Toyota dealer for details and exclusions.
2. The purchase of a ToyotaCare Plus agreement is optional, cancelable (subject to specific agreement terms) and not required to obtain credit. Available through participating Toyota dealers and Toyota Financial Services at www.toyotafinancial.com/ppm. Toyota vehicles are eligible if the vehicle was eligible for the no cost 2yr/25k ToyotaCare plan and if the odometer reads 31,000 miles or less and is within 37 months of date of first use. Date of first use is when your new vehicle is first put into service. Vehicle is considered new at date of first use if the vehicle has 799 miles or less on the date vehicle was first put into service. Coverage of major and minor services varies by plan purchased. Certain Toyota vehicles may already include 24/7 Roadside Assistance program depending on vehicle’s Safety Connect® features. If vehicle already has 24/7 Roadside Assistance, no additional roadside assistance benefit will be provided with the purchase of a ToyotaCare Plus contract. The use of a synthetic grade engine oil may be indicated for your vehicle. Synthetic oil and filter changes may be required less often. Consult your vehicle’s scheduled maintenance guide for factory-recommended oil grade and service intervals. For complete program terms, conditions, and restrictions, see your participating Toyota dealer or visit www.toyotafinancial.com/ppm. Product not available in all states. Valid only in the continental U.S. ©2024 Toyota Motor Insurance Services, Inc. Toyota Financial Services is a service mark used by Toyota Motor Insurance Services, Inc. (TMIS) and its subsidiaries. Voluntary Protection Products are administered by TMIS or a third party contracted by TMIS.
“ My mother and I greatly appreciated the wonderful customer service from Trieal Ellis and the staff at Frankfort Toyota. Thank you for providing a positive car purchasing experience! ”