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Business Development Representative

Frankfort Toyota

1001 Leestown Rd. Frankfort, KY 40601


Full Time - Saturday Availability Is A MUST.


Goal

To increase client retention and satisfaction through effective communication and efficient customer service. Customer Service and scheduling of maintenance appointments are key functions within this position for our service department.


Duties and Responsibilities

1. Work closely with the BDC Manager and Service Advisors to become proficient with overall service programs, and understanding the details associated within each program.

2. Communicate with customers on a daily basis through in-coming and out-going phone calls, emails, and necessary communication channels in order to schedule service appointments and maintain a high level of customer service.

3. Communicate efficiently with service advisors and parts specialists to ensure availability of repair parts to ensure timely repairs and customer satisfaction.

4. Keep informed of open recalls regarding vehicles, product updates, service offerings and new technologies through available resources.


Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualified candidates should have:

  • Strong organizational skills with a high level of attention to detail.
  • Strong interpersonal levels and customer service orientation.
  • Strong planning, computer, and administration skills.


Education/Experience:

  • High School Diploma or Equivalent.
  • Experience preferred but not essential. We provide full on-site training.

Job Type: Full-time


Qualification Questions

You have requested that Indeed ask candidates the following questions:

  • Do you have the following license or certification: Valid Kentucky Driver's License?
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Contact

Frankfort Toyota

1001 Leestown Road
Directions Frankfort, KY 40601

  • Sales: (502) 695-1500
  • Service: (888) 349-0952
  • Parts: (888) 543-8798

Hours

  • Monday 8:30AM - 8:00PM
  • Tuesday 8:30AM - 8:00PM
  • Wednesday 8:30AM - 8:00PM
  • Thursday 8:30AM - 8:00PM
  • Friday 8:30AM - 8:00PM
  • Saturday 8:30AM - 6:00PM
  • Sunday Closed
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