Testimonials

DEALERRATER
Full Star Full Star Full Star Full Star Full Star
11-15-2019
The dealership gets me in and out with the least amount...

The dealership gets me in and out with the least amount of down time and time off work. They tell me what is needed and the cost before doing the work. Courteous and great service.

DEALERRATER
willett2012
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Everyone is so kind and always greets me with a smile and...

Everyone is so kind and always greets me with a smile and kind words. They call me by name and make me feel welcome. Georgie is always SO upbeat and friendly. All the service folks treat me like a friend and are always so nice and patient when I have my two toddlers with me!

DEALERRATER
william.white.10888
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Associate very courteous and professional. Wait time was...

Associate very courteous and professional. Wait time was very satisfactory. Customer waiting area was super and good coffee. Will continue taking my vehicle to this dealership.

DEALERRATER
2lee.crissman
Full Star Full Star Full Star Full Star Full Star
11-15-2019
The Frankfort Toyota dealership is my dealership of...

The Frankfort Toyota dealership is my dealership of choice.... Not only is it close to where I live but they usually get the service done in a reasonable amount of time... The employees are extremely friendly

DEALERRATER
Rav4Limited
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Excellent service, as always. I will only take my vehicle...

Excellent service, as always. I will only take my vehicle for servicing at Toyota of Frankfort, KY. They always provide expert advice and speedy service.

DEALERRATER
DONNAGRN
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Fast, efficient service. Able to schedule appointment to...

Fast, efficient service. Able to schedule appointment to fit my schedule. Great customer lounge with food and drinks. Very clean facility, including bathrooms. Thanks Toyota Frankfort!

CARS
Masethephotographer
Full Star Full Star Full Star Full Star Full Star
11-13-2019
I just left Frankfort Toyota after having regular...

I just left Frankfort Toyota after having regular servicing on our third personal vehicle in 8 days. I have always gotten excellent service here and have felt comfortable asking questions about my vehicles. I would highly recommend bringing a vehicle here for service.

CARS
HappyWithFrankfort
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Good, efficient service

They took our questions and concerns seriously. They gave good advice and provided efficient service. They had a status board for us to where our car stood in its service process.

DEALERRATER
Masethephotographer
Full Star Full Star Full Star Full Star Full Star
11-13-2019
I just left Frankfort Toyota after having regular...

I just left Frankfort Toyota after having regular servicing on our third personal vehicle in 8 days. I have always gotten excellent service here and have felt comfortable asking questions about my vehicles. I would highly recommend bringing a vehicle here for service.

CARS
terryrtaylor
Full Star Full Star Full Star Full Star Full Star
11-13-2019
An easy car purchase

My sales consultant was Tyler Wise. I bought a 2020 Camry with cash, after a trade in of a 2010 Camry and a 2016 Avalon. The sale paperwork was complicated, but was handled with ease. Mr. Wise was always friendly, helpful and competent. Frankfort Toyota is my go-to car place from now on.

DEALERRATER
southernfried
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Great Service Dept ! We bring all four of our Toyota’s...

Great Service Dept ! We bring all four of our Toyota’s and Lexus here. Satisfied every time with timely courteous employees. Would recommend to everyone!

DEALERRATER
HappyWithFrankfort
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Good, efficient service

They took our questions and concerns seriously. They gave good advice and provided efficient service. They had a status board for us to where our car stood in its service process.

CARS
Masethephotographer
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I have been going to this dealership for service for...

I have been going to this dealership for service for several years. I have not had a bad experience there. Everyone is friendly and helpful and willing to take time to answer my questions, and I do have questions! I highly recommend them!

CARS
brojames
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I had my truck serviced at Frankfort Toyota on Nov. 8 th...

I had my truck serviced at Frankfort Toyota on Nov. 8 th I was very pleased with the service and the friendly service advisor . I would highly recommend Frankfort Toyota To anyone

CARS
southernfried
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Great Service Dept ! We bring all four of our Toyota's...

Great Service Dept ! We bring all four of our Toyota's and Lexus here. Satisfied every time with timely courteous employees. Would recommend to everyone!

CARS
swindmd
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Frankfort Toyota has always helped me take good care of...

Frankfort Toyota has always helped me take good care of my 2015 Prius they were fast efficient and I left feeling happy as usual. I would recommend them to anyone looking to buy a new Toyota or have their current Toyota serviced.

CARS
riveruner5
Full Star Full Star Full Star Full Star Full Star
11-12-2019
The Frankfort Toyota Service Department is unequalled for...

The Frankfort Toyota Service Department is unequalled for high quality service and friendly personnel. Georgie Ricketts is my service writer and I always look forward to seeing her.

CARS
Estamps
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Fast and friendly service. Service reps are always...

Fast and friendly service. Service reps are always courteous. Very clean and comfortable service area and customer waiting areas with snacks for their guests. Highly recommended.

CARS
Stuart
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Received exceptional service throughout the complete car...

Received exceptional service throughout the complete car purchasing experience. Everyone was very attentive to meeting my needs and completed everything in a timely manner. Answered all questions and concerns thoroughly.

CARS
Bill Burger
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I have used this Toyota Dealership through it's various...

I have used this Toyota Dealership through it's various names and owners since 1977. This group of service folks is by far the best and most sincere to date. In particular I have nothing but the highest and most sincere praise for Zona Beth Kaiser; she is, to me, the best there is.

DEALERRATER
Bill Burger
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I have used this Toyota Dealership through it’s various...

I have used this Toyota Dealership through it’s various names and owners since 1977. This group of service folks is by far the best and most sincere to date. In particular I have nothing but the highest and most sincere praise for Zona Beth Kaiser; she is, to me, the best there is.

DEALERRATER
Estamps
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Fast and friendly service. Service reps are always...

Fast and friendly service. Service reps are always courteous. Very clean and comfortable service area and customer waiting areas with snacks for their guests. Highly recommended.

DEALERRATER
brojames
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I had my truck serviced at Frankfort Toyota on Nov. 8 th...

I had my truck serviced at Frankfort Toyota on Nov. 8 th I was very pleased with the service and the friendly service advisor . I would highly recommend Frankfort Toyota To anyone

DEALERRATER
Masethephotographer
Full Star Full Star Full Star Full Star Full Star
11-12-2019
I have been going to this dealership for service for...

I have been going to this dealership for service for several years. I have not had a bad experience there. Everyone is friendly and helpful and willing to take time to answer my questions, and I do have questions! I highly recommend them!

DEALERRATER
swindmd
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Frankfort Toyota has always helped me take good care of...

Frankfort Toyota has always helped me take good care of my 2015 Prius they were fast efficient and I left feeling happy as usual. I would recommend them to anyone looking to buy a new Toyota or have their current Toyota serviced.

DEALERRATER
riveruner5
Full Star Full Star Full Star Full Star Full Star
11-12-2019
The Frankfort Toyota Service Department is unequalled for...

The Frankfort Toyota Service Department is unequalled for high quality service and friendly personnel. Georgie Ricketts is my service writer and I always look forward to seeing her.

CARS
dave.sanderson
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Clay made it easy he was very knowledgeably and...

Clay made it easy he was very knowledgeably and respectful I will ask for him with my next Toyota purchase ... thank you Toyota of Frankfort !

CARS
undrtkr2000
Full Star Full Star Full Star Full Star Full Star
11-11-2019
David burnside at Frankfort Toyota always a pleasure to...

David burnside at Frankfort Toyota always a pleasure to deal with. Bought cars from him in the past and will in the future. Fast easy experience!

GOOGLE
Martha Gehringer
Full Star Full Star Full Star Full Star Full Star
11-11-2019
GOOGLE
Ashley Woodcock
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Ashley Woodcock

Went into Toyota Frankfort and was greeted by Trent. He listened to what I needed and was able to find me a very nice used Ford Edge to get into and I am beyond thrilled. My whole experience with the entire staff was unbeatable. They helped me along every step of the way and did everything they could to get me financed and in a newer, nicer, safer vehicle. Thank you everyone and especially Trent for everything you did for me! ❤️

CARS
Samantha and Kayden
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Billy was amazing to work with and was extremely helpful....

Billy was amazing to work with and was extremely helpful. Thank you so much for helping us get a new car we are so grateful!

CARS
0825
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Purchase new car

My visit was great Damien was my sales person couldn't have had any better very attentive patient and polite I would recommend to others

CARS
greg/jackieg
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Car purchase at Frankfort Toyota

We drove from Lexington to Frankfort Toyota to purchase a certified pre-owned Avalon. We corresponded with salesman Billy O'Banion by email and phone prior to our visit to the dealership. Billy was very personable and professional and always focused on our needs and inquiries. Billy made the shopping and ultimately buying experience very pleasant and stress free. The other managers that we encountered during our purchase process were very accommodating, friendly, and professional. It was very clear that employees at this dealership place customer satisfaction as their top priority. I would highly recommend anyone in the market for one of Frankfort Toyota's vehicles to contact Billy and he will make your experience pleasurable.

CARS
Bphillips
Full Star Full Star Full Star Full Star Full Star
11-7-2019
David was great to work with. Always very friendly and...

David was great to work with. Always very friendly and accommodating. We will definitely go back to him for our next vehicle purchase. Thank you

GOOGLE
arthur kroll
Full Star Full Star Full Star Full Star Full Star
11-7-2019
arthur kroll

Zach Jones was the friendliest, patient gentleman, who took great care of us while we were purchasing our car. You get a family atmosphere to the place and it is extended to you as a customer too. Excellent....easiest purchase ever.

CARGURUS
phil
Full Star Full Star Full Star Full Star Full Star
11-6-2019

Excellent salesperson, Billy O'Banion and dealership

CARS
Alpete
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Sales person review

I live in Michigan but purchased a 2006 Avalon after visiting Frankfort Toyota back then to look at cars while I was in Frankfort visiting my son. The sales experience was great then, so while visiting again in October 2019, my wife and I went to Frankfort Toyota where we received the same great service as we did back in 2006. Our sales representative was David Burnside who was excellent, patient, and knowledgeable. This lead us to consider purchasing a 2019 Toyota RAV-4 that was contingent upon my being able to return from Michigan with my wife's car to get the trade value to possibly complete the deal. Unfortunately the weather got bad so I was unable to drive back to Kentucky. Again, David was great, and had done what was necessary to sell the vehicle.

CARS
loristone
Full Star Full Star Full Star Full Star Full Star
11-4-2019
David has been selling my family their new cars for years...

David has been selling my family their new cars for years now. We love him and the service we get at Frankfort Toyota. We will never go anywhere else.

GOOGLE
Linda Beach
Full Star Full Star Full Star Full Star Full Star
11-2-2019
CARS
Phil
Full Star Full Star Full Star Full Star Full Star
11-2-2019
great salesperson and dealership

Billy O"Banion was great to deal with. He was friendly and patient. He was very knowledgeable about the vehicle we were interested in. I would definitely recommend Billy and Frankfort Toyota to my friends and family. Phil and Maryland

CARS
David
Full Star Full Star Full Star Full Star Full Star
11-2-2019
I like the way I was treated Damian was very up front...

I like the way I was treated Damian was very up front about everything I would recommend any one to come see him friendly people

GOOGLE
Billy O'Banion
Full Star Full Star Full Star Full Star Full Star
11-1-2019
Billy O'Banion

I am very pleased with my vehicle purchase. Billy O'Banion was very professional and applied no pressure at all. I would recommend this dealership and Billy to anyone who is in the market for a new or used vehicle.

CARS
KM2727
Full Star Full Star Full Star Full Star Full Star
10-31-2019
Great salesman just unlucky

Zach was great to work with and was very friendly. He had me and my mom laughing the whole time and made us feel important. Unfortunately we were mistold on what car we was purchasing which wasn't Zach's fault. It didn't work out for me but I still enjoyed Zach's efforts.

DEALERRATER
Janie403
Full Star Full Star Full Star Full Star Full Star
10-31-2019
Professional friendly service.

Great dealership, helpful and everything done efficiently and right. My service was accomplished very quickly. I was in and out in no time. Extra service with a smile.

DEALERRATER
Dona drake
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Excellent

I felt like I was in good hands. Excellent service in a timely manner I look forward to the waiting room which has good coffee and excellent goodies. In my experience it is one of the best.

CARS
Jack
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Excellent to work with. Found us the vehicle we wanted...

Excellent to work with. Found us the vehicle we wanted and had it on the lot the same day. Made buying a new vehicle effortless. Would definitely recommend going to Frankfort Toyota when you're ready to purchase your next vehicle.

CARS
Ted & Cathy
Full Star Full Star Full Star Full Star Full Star
10-28-2019
We have used this dealership for years. We purchased our...

We have used this dealership for years. We purchased our first Highlander here and have used the auto service department thereafter. When we needed a new Highlander we did not look any where else but came straight to Frankfort Toyota.